Gainsight
Gainsight’s Product Experience Platform provides the tools needed to get a deeper understanding of user behavior, drive product adoption, and collect feedback.
About the company
Gainsight is a leading customer success platform that helps teams drive retention, reduce churn, and accelerate product adoption. It does this by helping organizations put the customer experience at the center of the business strategy. With deep insights into user behavior, satisfaction, and health scores, Gainsight allows product marketers to align messaging and engagement strategies with customer needs.
Gainsight’s Product Experience (PX) tools also allow product marketers to track feature usage, identify friction points, and segment users based on in-app behavior. This makes it easy to deliver personalized onboarding flows, announce new features, and trigger timely in-app messaging—all designed to enhance the user journey and boost adoption.
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