Customer feedback tracker template

Our customer feedback tracker is a customizable template to help you collect, organize, and act on customer feedback.

Whether it’s through app reviews, surveys, or direct customer interactions, this template ensures that no feedback goes unnoticed. By capturing key insights from your customers, you can prioritize improvements, address concerns, and keep your product aligned with user needs.

How to use the template

Start by entering all relevant customer feedback into the template, including the source and rating. Ensure that each piece of feedback is categorized (e.g., UX/UI, performance) and assign the correct priority based on the account value or urgency.

If action is required, the account owner can track updates and resolutions directly within the template. Over time, this will help you analyze patterns in feedback, ensuring that the most important issues are addressed and improvements are implemented where they’ll have the biggest impact​.

Download your customer feedback tracker template

This template is only available to Pro and Pro+ Members. But if you’re not already a member, don't worry! We still have tons of templates and frameworks available for free in our Insider plan.

Feedback tracker template

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