Customer Marketing Summits
"It's during these events that you feel part of a community. You walk away knowing more than you started with and, even better, trusting that there's a network of peers you can turn to again and again.”
Director of Product & Customer Marketing, Sovos
Event Calendar
80+
Speakers
300+
Attendees
85%
Senior management
200+
Companies
What is Customer Marketing Summit?
We upskill individuals & teams by showcasing strategies & solutions from the best-in-class. Customer marketing leaders join forces to inspire career and company growth as members of our global community.
⚪️ Keep up-to-date with the latest customer marketing industry trends and best practices
⚪️ Benchmark your strategy against the best in the business
⚪️ Meet peers facing the same challenges enabling you to find tangible solutions
⚪️ Build a network of trusted advisors & form meaningful connections that inspire career growth
Meet the speakers
See some of our influential speakers
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"My absolute favorite conference... one of the best summits you can attend. If you haven’t made it to one of these events yet, the relationships you build here will trump everything else you do."
VP of Customer Marketing & Advocacy at Influitive
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“The event’s been phenomenal, I think the most impactful thing is not just learning from other marketers, but also the networking opportunities that we have.”
Sr. Director of Customer Engagement
at F5
Author company
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“This has been great being with my customer marketing peers at Customer Marketing Summit. We’re learning a lot and sharing experiences together.”
Sr. Customer Marketing Manager at Grammarly
Author company
Break the cycle
Step away from the daily grind. Rejuvenate, refocus, no distractions.
Collaborate
With your team, face to face, in a different setting. A key driver for creativity and growth.
Spark new ideas
Be curious, share ideas and trade perspectives. Solve challenging problems.
Agenda at a glance
Inspiring content created and delivered by pioneering customer marketers. You'll learn about:
Position your customer marketing function for future success by harnessing the power of AI
Develop impactful advocacy programs to drive consistent revenue
Understand the strategic importance of specialist, segmented customer advisory board programs
Use the power of storytelling to enhance your customer journey
Define personas & segment your audience to enable personalization and increase conversion
Unlock long-term growth through engaged customers and increased lifetime value
Track vital metrics to prove value to your key internal stakeholders
Transform your messaging through customer insights and implement your voice of customer
Audience insights
Audience insight
Company revenue
Seniority level
Company size
Series partners
Supporting partners
Join the conversation
Customer Marketing Alliance is a global community of forward-thinking enthusiasts, all rallied around one, shared goal: engaging, retaining, and advocating their customers.